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FAQs

Have questions? You're not the only one. Read the Command™ FAQ (and the answers) to learn more about using Command™ Products.

Surfaces


Q: To what surfaces will Command™ Products stick?
A: Painted, stained or varnished wood, glass, tile, painted cinder block, plaster, metal, and wallboard.


Q: Will Command™ Products stick to brick?
A: No. Command™ Products are intended for mostly smooth surfaces such as those listed above. However, our products will stick to painted, smooth cinder block (the type found inside many school buildings).


Q: Can I use Command™ Products on fresh paint?
A: Paint should be fully cured (check paint can for manufacturer's cure time) before using Command Products. We recommend waiting for 28 days. Also, alcohol may remove or dull the surface of fresh paint.


Q: Can I use Command™ Products on wallpaper?
A: No.


Q: Can I use Command™ Products on glass windows?
A: It is okay to use Command™ Products if the glass is not exposed to direct sunlight or not flooded with water. For glass shower doors use our special Water Resistant line of products (blue strip) which are clearly marked on our packaging.


Q: Can I use Command™ Products on my car windows?
A: No. These products are not for use on the inside or outside of automobile windows due to weather extremes.


Climate and Temperature


Q: Can I use Command™ Products outside in hot climates?
A: Extreme heat conditions and sunlight may cause the adhesive to eventually deteriorate, causing product failure. The adhesive could soften and lose adhesion above 40°C.


Q: Can I use Command™ Products outside in cold climates?
A: You can, but the adhesive should be applied to a clean, smooth, dry surface when the temperature is above 10°C. If the temperature is below 10°C, you can heat the surface with a hair dryer before application..


Q: Can I use Command™ Products in my car?
A: Because the adhesive could soften and lose adhesion above 40°C, we don't recommend using it in your car. In addition, vinyl dashboards and door panels contain high amounts of plasticizers to maintain flexibility, and this makes adhesion to these surfaces difficult.


Product Information and Use


Q: What are some possible uses for Command™ Products?
A: Hooks are perfect for closets, lockers, offices, kitchens, laundry rooms, mud rooms, kids' rooms, dorm rooms, baths, boats and campers. Each package of hooks comes with extra strips so the hooks can be reused or repositioned.

Picture Hanging Strips are great for hanging frames on the wall and creating collages without wall damage.

Bath Organizers keeps your bathrooms clean and organized.


Q: What happens if I pull too hard and the strip breaks?
A: Simply heat up the base plate with a hair dryer to soften the adhesive. Then use dental floss to gently cut through the foam to remove the hook or hanger from the surface. Stretch or peel off the remaining adhesive.


Q: Why do I have to wait an hour before using the product?
A: The one-hour wait ensures that the adhesive has had enough time to build strong adhesion to the wall or surface. For Bath Organizers, wait 24 hours for adhesion to build before using the products.


Q: Why can't I clean the surface with a household cleaner?
A: Many household cleaners leave behind a very thin layer of residue that affects how strongly the adhesive will bond to the surface.


Q: Can I use more than one hook if I want to hang an item that's heavier than the weight listed on the package?
A: No. We don't recommend it.


Q: Is there latex in Command™ Strips?
A: No. Command™ Strips contain an adhesive that is a synthetic rubber resin and does not contain natural rubber latex.


Q. Where can I buy Command™ Products?
A: Command™ Products are available at many retail stores. Find a store near you.

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